Freight Brokerage – Frequently Asked Questions (FAQ)

Have questions about how our freight brokerage works? You're in the right place.

Whether you're a shipper looking for reliable transportation solutions or a carrier interested in partnering with us, this FAQ covers the most common questions about our services, process, and what it's like to work with our team.

We’re committed to clear communication, efficient logistics, and building strong relationships with every client and carrier we serve. If you don’t see your question here, feel free to reach out—we’re always happy to help.

FOR SHIPPERS


  • We offer full-service freight coordination, including dry van, flatbed, reefer, bulk, livestock, and specialty freight across Canada and the U.S. We handle load matching, route planning, documentation, and real-time communication to ensure your freight arrives on time and safely.


  • You can request a quote directly through our website or contact our dispatch team by phone or email. We'll need basic details like origin, destination, freight type, weight, and time frame.


  • We are a licensed freight broker. That means we connect shippers with qualified carriers and manage the logistics from start to finish—so you don’t have to.


  • All carriers are carefully screened for safety, insurance compliance, equipment standards, and on-time performance. We only work with dependable and properly licensed partners.

  • Yes. We provide regular shipment updates and can offer real-time tracking depending on the carrier’s equipment and technology.


  • We work across many industries including construction, agriculture, oil & gas, forestry, retail, medical, and more.

FOR CARRIERS


  • We're always looking to partner with reliable carriers. You can apply on our website by submitting your MC/NSC number, insurance, W9, and safety documentation.


  • We dispatch a variety of loads including dry van, reefer, flatbed, step deck, livestock, and bulk. Whether you run long-haul or regional, we’ll match you with freight that suits your lane preferences.


  • We offer standard pay terms as well as quick pay and factoring options through our in-house financial services. Carriers can choose the option that works best for their cash flow.


  • Absolutely. We welcome new carriers as long as you meet our insurance and compliance standards. We’re here to help you grow.


  • We keep it simple and clear. Load offers are sent via phone, email, or text with all the key information—rate, pickup/drop-off, commodity, and requirements.


  • No long-term contracts are required. Carriers are free to accept loads at their discretion—we build relationships based on trust and performance.

GENERAL QUESTIONS


  • Our brokerage is headquartered in Las Vegas, Nevada, and proudly Canadian-owned and operated. With team members in both the U.S. and Canada, we serve clients across North America, specializing in both domestic and cross-border transportation.


  • We prioritize clear communication, reliable coordination, and strong partnerships. With experience on both the shipper and carrier sides, we provide a balanced, efficient service that’s built for long-term success—not just one-time transactions.

  • You can reach us through our Contact Us page, by phone, or via email. Our team is available 24/7 for time-sensitive logistics needs.